Privacy Policy

Last Updated: 14.08.2025

1. Who We Are

ELITE VIP CONCIERGE ("we," "us," or "our") operates elitevipconcierge.co.uk, providing VIP ticket bookings, luxury travel, and exclusive experiences for high-net-worth clients.

2. Information We Collect

We may process:
✔ Personal Data (e.g., name, contact details, payment information)
✔ Booking Preferences (e.g., event tickets, travel itineraries)
✔ Technical Data (e.g., IP address, cookies – see our Cookie Policy)

3. How We Use Your Data

We only process data to:

• Fulfill VIP bookings (concerts, sports, travel)

• Provide personalized luxury concierge services

• Comply with legal/financial obligations (e.g., fraud prevention)

• Send exclusive offers (with consent; opt-out anytime)

4. Legal Basis for Processing

Under GDPR, we rely on:

• Contractual necessity (to deliver booked services)

• Legitimate interest (fraud prevention, service improvement)

• Consent (for marketing; withdraw via [email/phone])

5. Data Sharing & Discretion

We never sell your data. Limited sharing may occur with:

• Trusted partners (e.g., event organizers, luxury hotels)

• Legal authorities (if required by law)

6. International Transfers

For global bookings (e.g., UEFA tickets, Dubai travel), data may be transferred outside the UK/EEA with SCCs or equivalent safeguards.

7. Data Retention

We retain data only as long as necessary (e.g., 7 years for financial records per HMRC).

8. Your Rights

You may request:

• Access to your data

• Corrections or deletion

• Restriction of processing

• Data portability

Submit requests to: privacy@elitevipconcierge.co.uk

9. Security

We use encryption (SSL), secure payment gateways, and strict access controls to protect your data.

10. Changes to This Policy

Updates will be posted here. For major changes, we’ll notify VIP clients directly.

Contact Us:
Email: privacy@elitevipconcierge.co.uk